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Business Turnaround Led by Transformation Office at a Payments Company
Business Situation Remittance Processing business unit doubled in size in three years to $135M in annual revenue due to acquisition, but EBITDA margins eroded from 18% to -11%. 8 locations throughout the US in major metropolitan areas spread across the country. Every Site was underutilized 56 versions of software in production. Our equipment was outdated,…
Promotional Products Business Reorganization and Turnaround
Business Situation 13 businesses represented that were not operationally integrated. The businesses had multiple leaders, varying operating models, and disparate cultures despite similar products and customers. Profit margins were thin. No unified vision and strategy. Disparate data and multiple ERP systems. Multiple service platforms in use. Single site warehouses. Lack of synergies with vendors and…