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Transforming Procurement at a $1.2B Global Office Products Manufacturer
Business Situation Challenged to accelerate savings due to business profitability pressures Team tactically focused and viewed their role as a disconnected support function Operations team embracing Lean, but Procurement not engaged Suppliers not engaged as partners in improvement efforts Innovation efforts constrained by sourcing new products in SE Asia As Division CPO Delivered these Key…
Improving Fill Rates through Customer Collaboration and S&OP
Business Situation Key customers significantly increased service and inventory expectations, and shifted many supply planning accountabilities to suppliers Various customer functional stakeholders provided conflicting direction regarding requirements Supply Planning team continuously dealing with supply and inventory issues due to disconnected demand and supply planning Corporate mandate to improve working capital, including inventory turns As…
End 2 End Business Intelligence Enables Growth at Global Manufacturer
Business Situation Global manufacturer scaling rapidly across products, customers and regions with limited visibility to performance for leadership. Data was fragmented across ERP, CRM, supply chain, and ecommerce platforms, resulting in manual reporting, inconsistent metrics, and delayed decision-making. Pipeline management and visibility non-existent. Cross-division customer visibility Key Results $40M+ Revenue Enabled by business intelligence…